❓ Frequently Asked Questions

How do I book with friends?

Easy! During checkout, you'll select your preferred adventure and list the names of friends with tickets (or who plan to purchase). We'll do our best to seat you together.

Note: Only ticketed players assigned to game tables are allowed inside the venue. For immersion, safety, and security, non-ticketed friends or family may not enter, tour, or linger onsite. The venue is closed to the public during the event.

Is there an age limit?

Yes, all attendees must be 18 or older.

When and how do we make characters?

You’ll be added to our private Discord server 2–3 weeks before the event. There, you’ll meet your party, collaborate on characters, and develop a group backstory with our staff’s help.

When do GMs get involved?

GMs introduce themselves about 2 weeks before the event, allowing time for light prep and party coordination across time zones.

Are tickets refundable?

Tickets are nonrefundable, but may be transferred as credit toward a future event. If unsure, we recommend holding off on booking. Questions? Email: Sales@TheGameTheatre.com.

Are hotel rooms included?

Yes! Tickets include a two-night hotel stay for Friday and Saturday. You may add additional hotel room nights by contacting us at sales@thegametheatre.com. You will be connected with the hotel to book any extra nights you need before or after the event. It’s common for long-distance travelers flying into Philadelphia to add Thursday night and/or Sunday night to the stay—we're here to help!

What meals are included?

Daily breakfast (by the hotel), plus catered lunch and dinner, and our unlimited snacks & drinks station. Alcohol may be offered, subject to venue rules (e.g., no red wine at carpeted historic sites). We’ll notify you of any restrictions ahead of time.

Are food allergies accommodated?

Yes. We offer vegan, gluten-free, dairy-free, shellfish-free, and nut-free options. List any dietary needs in the checkout form. If something is missed, we’ll order an alternate meal via DoorDash immediately.

Is there heat, AC, and power?

Yes. The venue is fully modernized with central air and power outlets. Bring your devices if needed—most players don’t use laptops, but it’s up to you.

Do I need to bring dice or minis?

We provide dice, maps, decor, and all gameplay materials. You’re welcome to bring your own, but we’re only responsible for company property.

Are costumes required?

Not at all! Costumes are optional. Wear what makes you comfortable—whether that’s full cosplay or casual attire. There will be great photo ops either way!

Can I bring prop weapons?

No real or metal weapons are allowed. Large prop weapons (swords, axes, etc.) are also prohibited inside the museum to protect fragile artifacts. You may store them in your car or check them at the entrance for designated photo times. We recommend a locked vehicle for safety.

Can my non-player guest join me inside the venue?

No. Only ticketed participants may enter the gaming venue during the event. The museum is closed to the public during your gaming weekend to preserve immersion and control attendance.

Non-players are welcome to stay with you at the hotel. While you’re at the table, they can enjoy the shops, restaurants, and historic attractions of Eastern Pennsylvania, including Bucks, Montgomery, and Lancaster Counties.

If you have additional questions, email us at Sales@TheGameTheatre.com

policies

Safety & Inclusion Policies

These policies apply to all events produced by The Game Theatre, whether in-person or online. They are reviewed regularly and reflect our commitment to safety, inclusion, and respectful role-play.

📸 Photo & Video Policy

By purchasing a ticket, you agree to our media policy. Our events are often photographed and filmed to capture the magic of the experience. You may appear in these materials, which may be shared publicly. We are respectful in how we use this media, and we note it here to ensure clarity and consent.

🤝 Consent & Inclusion

Our events are built on interaction, role-play, and teamwork—and that only works when everyone feels safe and included. By attending a Game Theatre event, you agree to uphold these values. Violations may result in removal from the game without refund.

🔒 Physical & Mental Safety

All Games must be free from:

  • Harassment, abuse, or threats

  • Physical or emotional harm

  • Discrimination or bias

  • Hate speech or slurs

  • Deliberate misgendering

  • Unwanted touch or personal space violations

  • Real-world harmful symbols, speech, or ideologies

We comply with all local laws and require our participants to do the same.

💬 Emotional Safety

We ask that real-world politics, ideologies, and issues stay out of the game world. Our events are meant to be an escape. If you’re having a hard day, it’s okay—take a break, and talk to a Game Master. We’re here to support you.

🌍 Inclusion

We welcome players of all races, genders, sexual orientations, and backgrounds. We aim to use accessible venues and create inclusive content for all.

🔤 Pronouns

Players should use each other’s chosen pronouns and names. If you make a mistake, simply correct it and continue. A quick “thank you” goes a long way and keeps the role-play moving forward.

🎭 Immersion & Consent

Immersion isn’t required, but we offer the opportunity to go deep into your character. A culture of consent and respectful communication helps everyone feel safe enough to fully engage. Be kind, be clear, and have fun.

⚠️ Reporting a Safety Issue

Please report any concerns (harassment, health issues, unsafe situations) immediately to:

  • Christopher Batarlis or Evan Michaels

  • A designated Game Master or event staff member

If you have any questions, please email the company at: Sales@TheGameTheatre.com